The Office Professional is proud to present an assortment of one-day workshops designed specifically for administrative professionals brought directly to your workplace.
Get training from Rhonda Scharf for your entire administrative staff without ever leaving the office! Does your organization have multiple administrative professionals who are responsible for taking meeting minutes? Are you looking for an easy and cost effective way to provide training to all of them?
Save time and money by having Rhonda Scharf come to you! Our onsite workshops give you the flexibility to pick which date works best for your organization, and have up to 60 employees attend.
Companies like Conoco Philips, Genentech, and Mercedes Benz have all taken advantage of the opportunity to hold a focused and personalized onsite workshop with Rhonda Scharf.
Check out the list of topics below; we can also customize a workshop for your company!
Does the thought of taking minutes cause your heart to sink? You are among the majority if you don't feel confident. Few people actually know what taking minutes entails. Now, you can take away the fear and learn the skills immediately!
In just one day you'll learn how to project professional credibility, authority and presence, communicate with impact, plan, organize and control your workload, build personal power, prevent and resolve conflicts, improve office teamwork and much more!
This program is designed with the Advanced Administrative Assistant in mind. We are going to put your years of experience to good use and show you how to prioritize for several different managers, delegate to the junior staff, and how to handle the more complex situations.
As the workplace becomes more stressful there seems to be more difficult people to deal with. In this program you will learn how to work in more challenging environments by expanding your communication skills with all types of people that you encounter.
Autocratic management doesn't work anymore. Your workers are too well educated and independent to respond to management by decree. This workshop will teach you how to build a team that creates "synergy"—allowing your team to produce much more than the individuals could produce separately.
In today's competitive workplace, quality customer service is the key to keeping ahead of the competition. Service excellence doesn't just happen; it requires knowledge, planning and a great deal of effort. This program addresses the science of quality customer service and provides a host of proven tools and techniques for effectively dealing with customers.
This one day workshop will introduce you to practical techniques in helping you achieve better results through effective time and stress management. You will learn how to organize your time more efficiently and be introduced to tools and perspectives to better manage your stress.
Chances are, you never planned to become a public speaker. Yet here you are, great at your job and being asked to get on your feet and talk about it. This workshop will prepare you for when the time comes for you to "stand and deliver" on your area of expertise and passion.
If you could simultaneously cut your writing time in half and increase the chances your words would get read, would you do it? If your answer is yes, this practical business writing session is for you.